Integrating Zoom Phone with Wingman automatically brings in call recordings to be transcribed, analyzed and made available for coaching. You’ll need to have recording enabled in Zoom already (dialer).
Note: Zoom Phone is an account-level integration and can only be set up by an admin.
Sync Zoom Phone with Wingman
In Wingman, go to Settings and click on Admin Integrations.
Click on Sync for Zoom Phone, sign in to your account and give Wingman access.
Wingman will automatically download Zoom recordings from the past 30 days and start analyzing them for you. Wingman checks for new recordings in Zoom every 30 minutes.
Can’t find the Zoom Phone integration in Wingman? Talk to us via in-app chat or email firstname.lastname@example.org.