Call Scorecards are a way for managers to score reps' calls with context while listening to their recordings. Choose a template or create your own score card for every type of call in your sales process.
How do I score a call?
Go to any recording in My Calls or Team Calls and click Scorecards
Select a scorecard template from the dropdown menu
Begin scoring by clicking between 1 - 5 against each scoring parameter
Leave a remark and hit submit
Using Call Scorecards
Learn to create a custom scorecard, here.