Wingman FAQs

Moving to Game Tapes 2.0

Learn how to reorganize your tapes

Written by Narendhra Rajagopal
Updated over a week ago

How do I set up Deal Alerts?

Customize the way you receive deal alerts

Written by Narendhra Rajagopal
Updated over a week ago

How to use Wingman with Zoom

Update Zoom settings to allow Wingman into your meetings

Written by Narendhra Rajagopal
Updated over a week ago

What are call scorecards? How do I use them?

Create feedback loops between managers and reps

Written by Narendhra Rajagopal
Updated over a week ago

How do I access Wingman settings?

Edit your Profile or Workspace settings

Written by Narendhra Rajagopal
Updated over a week ago

What is Autocorrect? How do I use it?

Improve transcription accuracy using Autocorrect

Written by Narendhra Rajagopal
Updated over a week ago

How to update Wingman's desktop app

Make sure you benefit from all the latest features

Written by Narendhra Rajagopal
Updated over a week ago

How do Dialers sync with Wingman?

Prerequisites to ensure a smooth syncing process

Written by Narendhra Rajagopal
Updated over a week ago

How to track call performance improvements?

Identify winning strategies and areas of improvement

Written by Narendhra Rajagopal
Updated over a week ago

What are Deal Boards? How do I create one?

Create multiple pipeline views in your Deal Central

Written by Narendhra Rajagopal
Updated over a week ago

What are deal alerts?

Customize the way you receive deal warnings and notifications

Written by Narendhra Rajagopal
Updated over a week ago

How Wingman's consent page works

Or how to ensure your meeting recordings are compliant

Written by Kesava Mandiga
Updated over a week ago

How to record an ongoing call

Easily turn on recording during a call

Written by Narendhra Rajagopal
Updated over a week ago

How do I create a custom scorecard?

Written by Narendhra Rajagopal
Updated over a week ago

How to customize or disable your consent page

Stay compliant in style as you get participants' consent for recordings

Written by Kesava Mandiga
Updated over a week ago

How to upload a call recording to Wingman

Transcribe and analyze meetings that Wingman wasn't invited to

Written by Narendhra Rajagopal
Updated over a week ago

How to update deal info in Wingman

Written by Kesava Mandiga
Updated over a week ago

How to customize deal warnings

So you can rapidly identify deals that need attention!

Written by Kesava Mandiga
Updated over a week ago

What are deal views? How do I create one?

Automatically segment your pipeline by probability, deal stage and warnings

Written by Kesava Mandiga
Updated over a week ago

How to set up deal alerts

Get deal intelligence directly in your inbox/slack!

Written by Kesava Mandiga
Updated over a week ago

What are game tapes? How do I create one?

Think of NBA film reviews, but for your sales team! 💪

Written by Kesava Mandiga
Updated over a week ago

How do I download a call transcript?

Copy and paste. That's it.

Written by Kesava Mandiga
Updated over a week ago

What are key call metrics?

Hint: They help you understand call dynamics and identify winning sales behaviors

Written by Kesava Mandiga
Updated over a week ago

How to manage users in Wingman

Invite/delete users, add admins and switch user roles

Written by Kesava Mandiga
Updated over a week ago

Understanding user roles and permissions

Get flexibility and control over how your teams use Wingman

Written by Kesava Mandiga
Updated over a week ago

How to enable Wingman meeting reminder

Written by Kesava Mandiga
Updated over a week ago

How to update Recorder Settings

Written by Kesava Mandiga
Updated over a week ago

How to download or share a call recording

Written by Kesava Mandiga
Updated over a week ago

Where is my last call recording?

Written by Kesava Mandiga
Updated over a week ago

How to add bookmarks on a sales call

Written by Kesava Mandiga
Updated over a week ago

How to change your Wingman bot’s display name

Written by Kesava Mandiga
Updated over a week ago

How to change/reset your password

Written by Kesava Mandiga
Updated over a week ago

How to turn recording off for a scheduled meeting

Written by Kesava Mandiga
Updated over a week ago

How to manually add Wingman to a meeting

Written by Kesava Mandiga
Updated over a week ago

How to access call recordings

Written by Kesava Mandiga
Updated over a week ago

How to review call recordings

Written by Kesava Mandiga
Updated over a week ago

How to install the Wingman desktop app

Written by Kesava Mandiga
Updated over a week ago

How to record scheduled meetings

Written by Kesava Mandiga
Updated over a week ago

How to add a voice fingerprint

Written by Kesava Mandiga
Updated over a week ago

How to search for a specific call recording

Written by Kesava Mandiga
Updated over a week ago

How to log in to Wingman

Written by Kesava Mandiga
Updated over a week ago