Wingman FAQs
From password reset to call reviews—how-tos to get sales done.
49 articles

Written by Narendhra Rajagopal, Kesava Mandiga and Kushal Saini Kakkar



Moving to Game Tapes 2.0
Learn how to reorganize your tapes
Written by Narendhra Rajagopal. Updated over a week ago
How do I set up Deal Alerts?
Customize the way you receive deal alerts
Written by Narendhra Rajagopal. Updated over a week ago
Recording Compliance with Wingman
How to obtain one-party or two-party consent for call recordings
Written by Kesava Mandiga. Updated over a week ago
How to use Wingman with Zoom
Update Zoom settings to allow Wingman into your meetings
Written by Narendhra Rajagopal. Updated over a week ago
What are call scorecards? How do I use them?
Create feedback loops between managers and reps
Written by Narendhra Rajagopal. Updated over a week ago
How do I access Wingman settings?
Edit your Profile or Workspace settings
Written by Narendhra Rajagopal. Updated over a week ago
Wingman is now Wingman by Clari 💙
Here’s everything you need to know
Written by Kushal Saini Kakkar. Updated over a week ago
Multi-language transcription in Wingman
Learn how multi-language transcription works and how to enable it.
Written by Narendhra Rajagopal. Updated over a week ago
What is Autocorrect? How do I use it?
Improve transcription accuracy using Autocorrect
Written by Narendhra Rajagopal. Updated over a week ago
How to update Wingman's desktop app
Make sure you benefit from all the latest features
Written by Narendhra Rajagopal. Updated over a week ago
What are topics?
Understand what topics are learn how to add your own
Written by Narendhra Rajagopal. Updated over a week ago
What are Call Tags?
Organize calls easily using tags
Written by Narendhra Rajagopal. Updated over a week ago
How do Dialers sync with Wingman?
Prerequisites to ensure a smooth syncing process
Written by Narendhra Rajagopal. Updated over a week ago
How to track call performance improvements?
Identify winning strategies and areas of improvement
Written by Narendhra Rajagopal. Updated over a week ago
What are Deal Boards? How do I create one?
Create multiple pipeline views in your Deal Central
Written by Narendhra Rajagopal. Updated over a week ago
What are deal alerts?
Customize the way you receive deal warnings and notifications
Written by Narendhra Rajagopal. Updated over a week ago
Wingman transcription and language support

Written by Narendhra Rajagopal. Updated over a week ago
What are pre-call actions? How do I set them up?

Written by Narendhra Rajagopal. Updated over a week ago
Billing at Wingman

Written by Narendhra Rajagopal. Updated over a week ago
How Wingman's consent page works
Or how to ensure your meeting recordings are compliant
Written by Kesava Mandiga. Updated over a week ago
How to record an ongoing call
Easily turn on recording during a call
Written by Narendhra Rajagopal. Updated over a week ago
How do I create a custom scorecard?

Written by Narendhra Rajagopal. Updated over a week ago
What are post-call actions? How do I set them up?

Written by Narendhra Rajagopal. Updated over a week ago
How to customize or disable your consent page
Stay compliant in style as you get participants' consent for recordings
Written by Kesava Mandiga. Updated over a week ago
How to upload a call recording to Wingman
Transcribe and analyze meetings that Wingman wasn't invited to
Written by Narendhra Rajagopal. Updated over a week ago
How to update deal info in Wingman

Written by Kesava Mandiga. Updated over a week ago
How to customize deal warnings
So you can rapidly identify deals that need attention!
Written by Kesava Mandiga. Updated over a week ago
What are deal views? How do I create one?
Automatically segment your pipeline by probability, deal stage and warnings
Written by Kesava Mandiga. Updated over a week ago
What are game tapes? How do I create one?
Think of NBA film reviews, but for your sales team! 💪
Written by Kesava Mandiga. Updated over a week ago
How do I download a call transcript?
Copy and paste. That's it.
Written by Kesava Mandiga. Updated over a week ago
What are key call metrics?
Hint: They help you understand call dynamics and identify winning sales behaviors
Written by Kesava Mandiga. Updated over a week ago
How to manage users in Wingman
Invite/delete users, add admins and switch user roles
Written by Kesava Mandiga. Updated over a week ago
Understanding user roles and permissions
Get flexibility and control over how your teams use Wingman
Written by Kesava Mandiga. Updated over a week ago
How to enable Wingman meeting reminder

Written by Kesava Mandiga. Updated over a week ago
How to update Recorder Settings

Written by Kesava Mandiga. Updated over a week ago
How to download or share a call recording

Written by Kesava Mandiga. Updated over a week ago
Where is my last call recording?

Written by Kesava Mandiga. Updated over a week ago
How to add bookmarks on a sales call

Written by Kesava Mandiga. Updated over a week ago
How to change your Wingman bot’s display name

Written by Kesava Mandiga. Updated over a week ago
How to change/reset your password

Written by Kesava Mandiga. Updated over a week ago
How to turn recording off for a scheduled meeting

Written by Kesava Mandiga. Updated over a week ago
How to manually add Wingman to a meeting

Written by Kesava Mandiga. Updated over a week ago
How to access call recordings

Written by Kesava Mandiga. Updated over a week ago
How to review call recordings

Written by Kesava Mandiga. Updated over a week ago
How to install the Wingman desktop app

Written by Kesava Mandiga. Updated over a week ago
How to record scheduled meetings

Written by Kesava Mandiga. Updated over a week ago
How to add a voice fingerprint

Written by Kesava Mandiga. Updated over a week ago
How to search for a specific call recording

Written by Kesava Mandiga. Updated over a week ago
How to log in to Wingman

Written by Kesava Mandiga. Updated over a week ago